What is Change Order Management?
The Change Order Management course equips construction professionals with practical strategies to handle project changes efficiently and fairly. Participants will learn to document, evaluate, and negotiate change orders while minimizing cost overruns, schedule delays, and contractual disputes. Real-world examples and expert guidance provide actionable tools for maintaining project control and fostering collaboration among all stakeholders.
Course Overview
The Change Order Management course provides construction professionals with the skills to effectively identify, manage, and negotiate changes during a project. Change orders are a routine part of the construction process, but when they are not properly managed, they can result in costly delays, budget overruns, and contract disputes.
Through expert-led video instruction and real-world examples, participants will gain the knowledge and tools needed to establish structured processes that maintain project efficiency and promote fair collaboration between all parties. This course is eligible for 2 CCA Gold Seal education credits and 8 BC Housing CPD credits upon successful completion.
COURSE TOPICS
This course includes 11 video modules with approximately 8 hours of expert instruction. Key topics include:
- Identifying and documenting contract changes
- Pricing and presenting changes fairly and accurately
- Collaborative negotiation strategies
- Early detection and management of change orders
- Negotiating delay claims related to changes
- Understanding CCDC 2 and CCA 1 contract terms
- Developing an internal change order process
- Issuing a notice of dispute
- Negotiating fair time and material rates during bidding
Audience:
- Construction Owners
- Project Managers
- Estimators
- Site Supervisors
- Administrative and project staff
COURSE DURATION
Approximately 8 hours.
PASS MARK
A score of 80% is required to successfully pass this course. Learners may attempt the course up to three times. Knowledge checks throughout reinforce key learning concepts, and a downloadable student manual is available as a long-term reference tool.
CERTIFICATE OF COMPLETION
Upon completion, participants can download and print a Certificate of Completion recognizing their achievement and applicable professional credits.
